FAQ

What is a dental water flosser, and what is its purpose?

A dental water flosser is an electric oral hygiene device that uses high-pressure water jets to clean teeth and gums. It effectively removes food debris, bacteria, and dental plaque, improving oral hygiene and preventing gum diseases.

How do I use a dental water flosser?

Using a dental water flosser is simple. First, fill the water tank with water. Then, aim the nozzle at the gaps between your teeth and gums, press the power button to activate the dental water flosser, and adjust the water pressure and spray angle to gently flush your mouth.

How is a dental water flosser different from a toothbrush? Do I need to use them together?

A dental water flosser and a toothbrush serve different purposes. A toothbrush is primarily used for brushing the surfaces of teeth, while a dental water flosser cleans the gaps between teeth and the gum line using water jets. Although you can use them separately, using both can provide a more comprehensive oral hygiene routine.

Can I adjust the water pressure of the dental water flosser? Is it suitable for everyone?

Yes, dental water flossers typically have adjustable water pressure settings to accommodate different user preferences and oral sensitivities. However, individuals with specific oral conditions or tooth sensitivity should consult their dentist before using a dental water flosser.

How often should I use a dental water flosser?

The frequency of dental water flosser usage may vary based on individual oral conditions, but it is generally recommended to use it once daily. Regular daily use of a dental water flosser helps maintain oral cleanliness, prevent gum diseases, and improve overall oral health.

How do I clean and maintain a dental water flosser?

Cleaning and maintaining a dental water flosser is straightforward. After each use, it is recommended to clean the water tank and nozzle. You can rinse them with warm water or disinfect using a mouthwash. Periodically check the nozzle for any signs of wear and replace it as needed to maintain cleaning effectiveness and hygiene.

Who can benefit from using a dental water flosser?

Dental water flossers are suitable for almost everyone, including adults, children, and the elderly. They are particularly beneficial for individuals wearing braces, dental bridges, or those with gum diseases, as well as anyone seeking comprehensive oral hygiene.

Policy Page

Warranty

All Bixdo water flossers come with 30 days that covers manufacturing defects.

If you need assistance, please contact support@bixdo.com.cn and a customer service representative will reply via email to help you as soon as possible.

Shipping Policy

After receiving your order confirmation email, all orders are processed within 2 business days (excluding weekends and holidays). Once your order has been shipped, you will receive another notification.

Bixdo.com currently only supports shipping within the UK and CA. Delivery to other countries or cities is temporarily not supported.

Refunds or Return

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please do not return the product right away to the manufacturer.

Please send an email to support@bixdo.com.cn and get our agreement before you return the good. We will reply your email in 2 working days and more details may be required before we agree the return or the refund. We will inform you the return address if applicable.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non- refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.