bixdo Ultimate Water Flosser

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All Bixdo water flossers come with 30 days that covers manufacturing defects.
If you need assistance, please contact and a customer service representative will reply via email to help you as soon as possible.

Shipping Policy

After receiving your order confirmation email, all orders are processed within 2 business days (excluding weekends and holidays). Once your order has been shipped, you will receive another notification. currently only supports shipping within the UK and CA. Delivery to other countries or cities is temporarily not supported.

Refunds or Return

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please do not return the product right away to the manufacturer.

Please send an email to and get our agreement before you return the good. We will reply your email in 2 working days and more details may be required before we agree the return or the refund. We will inform you the return address if applicable.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

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